Privacy Statement (ENG)

Last updated: March / 2026

  1. Introduction

GETBETTERGAMES.COM (“GETBETTERGAMES.COM”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Statement explains how we collect, use, process, and protect personal data when you visit our website and use the GETBETTERGAMES.COM platform.

Our platform provides serious games, digital learning environments, and engagement tools designed for healthcare professionals, organizations, and learners. We process personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

  1. Data Controller

The entity responsible for the processing of personal data is:

GETBETTERGAMES.COM LTD
128, City Road, London, EC1V

2NX, UNITED KINGDOM.

Email: privacy@getbettergames.com

  1. Personal Data We Collect

We may collect the following categories of personal data:

Account information

  • name

  • email address

  • username

  • organization or employer

  • professional role or job title

Platform usage data

  • learning progress

  • gameplay interactions

  • performance and assessment results

Technical information

  • IP address

  • browser type

  • device information

  • operating system

  • log data

  1. How We use Personal Data

We process personal data for the following purposes:

Platform operation

  • creating and managing user accounts

  • delivering digital learning and serious games

  • monitoring learning progress

Platform improvement

  • analysing usage patterns

  • improving user experience

  • developing new features

Communication

  • responding to inquiries

  • providing service updates

Business administration

  • contract management

  • customer support

  1. Legal Basis for Processing

Under the General Data Protection Regulation, we process personal data on the following legal bases:

  • performance of a contract

  • legitimate interests

  • consent (where applicable)

  • compliance with legal obligations

  1. Data Sharing

We may share personal data with:

  • cloud service providers

  • technical service providers

  • enterprise clients using the platform for their employees or students

  • authorities when required by law

We do not sell personal data to third parties.

  1. International Data Transfers

Personal data may be processed outside the European Economic Area (EEA). When this occurs, appropriate safeguards such as Standard Contractual Clauses are applied.

  1. Data Security

We implement appropriate technical and organizational measures to protect personal data including:

  • encryption

  • access control

  • secure servers

  • monitoring and logging

  1. Data Retention

Personal data is retained only as long as necessary to:

  • provide our services

  • comply with legal obligations

  • resolve disputes and enforce agreements

  1. Your Privacy Rights

Under the General Data Protection Regulation, you have the right to:

  • access your personal data

  • correct inaccurate data

  • request deletion of your data

  • restrict processing

  • object to certain processing

  • request data portability

Requests can be submitted via: privacy@getbettergames.com

  1. Cookies

Our website may use cookies and similar technologies to improve website functionality and analyse usage.

Users can manage cookie preferences through their browser settings.

  1. Updates

We may update this Privacy Statement from time to time. The latest version will always be published on our website.

  1. Contact

For privacy-related questions please contact GETBETTERGAMES.COM
Email: privacy@getbettergames.com

ENG